Testimonials

RO|Innovation Client Testimonials

RO|Innovation is proud to have built great relationships with our clients over the last eight years.  Because we understand the value of customer references and sincere peer-to-peer feedback, we wanted to provide just a few quotes from our best advocates–our customers!

To hear or see actual testimonials so you don’t have to take our word for it, please contact us, and we will send you examples using our solution. 

Blackboard_logo.jpg “Our sales reps find value in various elements of ReferenceView. One of our reps from the U.K. loves the Spotlight feature and indicated how nice it is to send a Spotlight and see whether his client has viewed the Spotlight. Another rep told me how great it is to be able to find references based on specific criteria with ReferenceView in their search process. Another rep recently was talking about how easy it was to just send a request through and see the feedback right in the system.”
- Tricia Sale, Senior Manager of Client Reference Program, Blackboard, Inc.
EMC-logo.jpg “Everybody on the [RO] team, from their technology experts to our project managers, were wonderful and I really appreciated the expertise they had about reference management in general because they oftentimes challenged us when we were working through the technology, and marrying the technology to our business process and workflows. That was really wonderful because I felt like we had an extension of reference management experts to help us define the business processes and the technology with us. They were wonderful.” 
- Marie Ross, Director of Customer Reference Group, EMC
Comcast_BC_kc.jpg “The afternoon we had the training my customer asked me for some references to look at. I sent over a piece from SalesPoint [RO|ReferenceView] and was able to see her look at it multiple times through the email tracking then later in the afternoon got the signed agreement.” 
- Don Bambrick, Sales Rep, Comcast Business Services
peason_logo.jpg “I find the Customer Reference Assets Tool helpful in giving a high-level overview to spark interest in the solutions I am introducing. I also enjoy the “big-brother” capability of the notifications I receive relaying when and which links have been opened, which is helpful in my follow-up.”
-Pearson Learning Solutions
Blackboard_logo.jpg “The ability to integrate with Salesforce.com was absolutely key to our selection of ReferenceView. All of our sales reps use Salesforce and we wanted to make sure that we could offer them a seamless integration to ReferenceView. We are so pleased with the end result.” 
- Tricia Sale, Senior Manager of Client Reference Program, Blackboard, Inc.
Colonial_header_logo_CR.jpg “Using customer references during the sales process is a huge plus but can be very time consuming. RO|Innovation has made it easy for our company to have access to this valuable resource.”  
- Sheila Petty, Proposal Manager, Colonial Life

 

CRM Integration Testimonials

“Building a reference application in Salesforce.com or with any other consulting vendor is basically building a custom reference management application. It takes a huge amount of resources to gather requirements and build to those requirements. Your team will continue to need those resources as business requirements always change and grow.

With ReferenceView you get an extremely robust tool that is configurable to your needs. In addition, you get the benefits of all clients’ enhancements and feature requests. ReferenceView’s feature set is so rich a custom application could never catch up. This was one of the key reasons why we decided to deploy ReferenceView.

The tool is also extremely user friendly. You can almost train yourself.

The RO Innovation team is not only agile but also intelligent in their reference knowledge. This knowledge of reference management makes their team a valuable addition to my team when evaluating new features in a system.

I strongly recommend RO|Innovation and ReferenceView.”

-Marie Ross, Director of Customer Reference Group, EMC

 

“The ability to integrate with Salesforce.com was absolutely key to our selection of ReferenceView. All of our sales team uses Salesforce.com and we wanted to make sure that we could offer them a seamless integration to ReferenceView.

I am so pleased with RO|Innovation and the ReferenceView solution. The team has been flexible in working with us to create a solution that supports the complexities of our business.”

-Tricia Sale, Manager, Client Reference Program, Blackboard