Benefits of Customer Reference Management
Today’s customer reference programs can involve many moving parts: reference identification, nomination, rewards, scheduling, language barriers, and reference “health,” to name a few. Add to that the complexities of global sales locations, reference-customer relationships, social media, and the need for mapping references to an organization’s unique selling style –the need for a robust, configurable reference management platform becomes even greater. RO|ReferenceView was built with all the considerations and best practices of an enterprise customer reference program.
ReferenceView is different than other customer reference management platforms in that we help you solve customer reference challenges not only with technology – but also through hands-on participation in your programs. Over the years, we’ve developed best practices in collaboration with our customers, and we continue to test, refine and add best practices to better serve the customer reference community.
To learn more about our unique approach to customer reference management, talk with us today or schedule a tour of our software with one of our knowledgeable project managers .