Elevate Customer Summit 2017
Playing off the success of last year, RO Elevate Customer Summit 2017 is built (and mostly lead) by your fellow RO customers. This event is very much a “roll up your sleeves and get after it” style event. No long boring PowerPoint presentations. You will get actionable stories, tips, real examples, recommendations, working sessions, training and strategies directly from your fellow customer marketing practitioners that you can take back to the office and immediately implement on Thursday.
We listened to feedback from last year’s attendees and will be making a few small changes to the format of the event. Most notably, extending it to the option of two days to include product training, maturity modeling and charging a small fee to attend this year.
|9:00 – 11:30 am||RO Enablement Training||Reinforce your skills alongside your peers, RO Innovation’s experts and leading industry experts. Focus on optimizing your existing platform and positioning your content in the right place at the right time throughout the customer’s journey.|
|11:30 am – 1:00 pm||Lunch|
|1:00 – 3:00 pm||Are you using all the bells and whistles of RO’s platform?||Series of 15 minute discussions & training on major features, integrations, and new functionality. Includes presentations and examples from your peers on how they are using features & finding success.|
|3:00 – 3:30 pm||Break|
|3:30 – 5:00 pm||Customer Technical Advisory Workshop||Tell RO Innovation what we should be doing and adding to the platform in 2018.|
|5:00 – 7:00 pm||Networking Reception|
|8:00 – 8:45 am||2018 RO Innovation Product Roadmap||Reinforce your skills alongside your peers, RO Innovation’s experts and leading industry experts. Focus on optimizing your existing platform and positioning your content in the right place at the right time throughout the customer’s journey.|
|9:00 – 10:00 am||General Session||Keynote Speaker: SiriusDecisions|
|10:00 – 10:30 am||Workshop: Maturity Modeling||Rate your own program through a scorecard exercise|
|10:30 – 10:45 am||Break|
|10:45 am – 12:30 pm||Maturity Model Breakout Sessions||Based on results from the scorecard exercise, you will participate in the appropriate maturity model group with your peers.|
|12:30 – 2:00 pm||Lunch|
|2:00 – 3:00 pm||Maturity Model Discussion & Findings||Finalize discussions and organize findings|
|3:00 – 3:15 pm||Break|
|3:15 – 4:15 pm||Customer Panel Discussion||Wisdom and successes discussed by a panel of RO Innovation customers|
|4:15 – 4:30 pm||Closing Remarks – Jim Mooney, CEO & Founder, RO Innovation|
|4:30 – 7:00 pm||Networking Reception|
Hey RO customers…want to bring 3 or more people from your team?
Great! We’ll offer you this package deal: buy two tickets (totaled above) and everyone else from your team gets in FREE!