Webinars

Below is our library of archived webinars you can access on-demand for free. Please check back for topic additions and new events on a regular basis.

Customer Insights: More Important Than Ever in a Shaky Economy

One of the first things to go when the budgets are cut are customer insight or advocacy programs – and along with them, customer reference programs almost always suffer. Truth be told – a bad or unstable economic time is possibly the BEST time to aggressively pursue your customers’ ideas and concerns.