Webinars
Customer Insights Matter Most When the Chips Are Down
One of the first things to go when the budgets are cut are customer
insight or advocacy programs – and along with them, customer reference
programs almost always suffer. Truth be told – a bad or unstable
economic time is possibly the BEST time to aggressively pursue your
customers’ ideas and concerns.
Over the years, my team has worked with a variety of reference database tools so we had a clear vision of desired functionality needed from a hosted reference management solution. RO|Innovation met our criteria and demonstrated the capability to meet our unique needs."
- David Bangs
VP of Sales, LeftHand Networks
VP of Sales, LeftHand Networks
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