Monitor Program Health

How often do you take a look at the overall health and performance of your reference program? Once a year? Once a quarter? What if we told you that you could have a summarized view of the overall health of your customer reference program every time you used ReferenceView? Wouldn’t it be nice to adapt and react to data as it is available—in real time?

ReferenceView has several informative dashboards that give you an instant view into the state of your reference program—including your available reference contacts by a variety of characteristics, number of reference requests, reference rewards, and more—giving you valuable information to help you maintain, assess and continually improve the overall health of your program.

There is no need to wait to compile data to analyze the effectiveness of your program anymore. ReferenceView gives you the insight you need for immediate assessment on all things reference in your organization, giving you the power to be proactive at developing materials, cultivating reference relationships and recruiting new ones where and when needed.

Take a personalized tour today with a member of our team and learn more about the other ways ReferenceView can help your organization’s reference program succeed.

Over the years, my team has worked with a variety of reference database tools so we had a clear vision of desired functionality needed from a hosted reference management solution. RO|Innovation met our criteria and demonstrated the capability to meet our unique needs."
- David Bangs
VP of Sales, LeftHand Networks
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