Streamline Nominations
Chances are, not all your best customer advocates are in your current reference program. Customer interaction doesn’t solely happen with sales or customer reference personnel, which are the typical recruiters for reference programs. Truth is customers have many touch points throughout your organization—billing, customer service, tech support, and even the front desk. Any of these interactions with customers can reveal whether they are a good candidate for – or whether they would have a willingness to participate in — your reference program. ReferenceView allows you to involve your entire organization in identifying and nominating references for your program—ensuring you have an ever-growing selection of ideal customer advocates in your reference database.
Ready to make reference nominations easier for everyone in your company? Contact us today and schedule a free demo of Reference view to learn more.
Senior Manager, Global Customer Success, Sybase