Reference Nomination
Simplify & Increase Reference Nominations
A best practice of a reference program is to sensitize the entire organization to be looking for good customer references, because truth be told, many people touch customers in your organization - not just the reference manager.
RO|ReferenceView incorporated this best practice in the
nomination feature of our solution with a formal nomination process. ReferenceView enables you to leverage the relationships other people in your organization
have with customers, such as the customer service
representatives, and
facilitates their participation in nominating references. For example, the
sales team can easily nominate customers directly from the Contact tab in
Salesforce.com.
Nominations are another way to foster your reference rewards and reference recruiting programs. Again, ReferenceView makes this easy for anyone in your organization to nominate a customer to become a reference through an easy, centralized, formal process. Furthermore, if the relationship with a client is stronger with someone other than the reference manager in the organization it encourages client participation in reference rewards programs because it is coming from someone they have a stronger relationship with.
Contact us today to learn more about RO|Reference View and schedule a personalized demo of our solution.
Channel Marketing Manager, HireRight